Club AK

Loan Vehicle Program

While your Lexus is under our care for service or repair, we will provide you a complimentary loan vehicle for any service that lasts two hours or longer. However, we only provide loan vehicles to customers whose Lexus vehicles are less than four (4) years old or still within factory warranty. Below please see the terms and conditions for the vehicle loan program:
 

• Loan vehicles are available during routine service up to four (4) hours only.
• Lexus loan vehicles are provided by service appointment only.
• Drivers must be 21 years of age or older to operate a loaner vehicle.
• Only the driver listed in the loan rental agreement may operate the loan vehicle.
• So we can better serve each Lexus owner’s needs, we require the return of a loan vehicle
  within eight (8) hours after notification that your vehicle’s service is complete. Failure to
  return the loan vehicle will incur a $50 per day late fee added to your repair bill.
• All rental car policies apply to the loan vehicle agreement including any insurance
  requirements, returning the loan vehicle in the same condition as received, and applicable
  deep cleaning or re-fueling charges.
• During peak demand periods, Lexus model loan vehicles may not be available
  and other loan vehicles may be substituted.

Car Wash Policy

 
Due to increased demand and our commitment to conserving our natural resources, we have instituted the following car wash policy.
 
Lexus and BMW owners who have vehicles within their four-year bumper to bumper warranty and have their vehicles regularly maintained at our Service Center will receive complimentary car wash vouchers.
 
Please present your car wash voucher to the attendant on duty before the car wash begins. Car wash vouchers are good for one wash for qualified Lexus or BMW vehicles only.
 
If you need a car wash voucher or information about CLUB AK, please see your service advisor.
 
Thank you for your patronage
 
AK Service Team
 

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