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Tracy proactively provided answers to all my questions and concerns. Thank you Tracy!
I recently brought in my sister's vehicle (2014 Toyota Corolla) for a scheduled airbag recall appointment on Friday, July 17, 2020. The friendly technician that took care of my sister's vehicle, Mr. Richard Ongesii, did absolutely great! You know how you can tell when someone loves their job and they treat their customers like family? That's the customer service experience Mr. Ongesii delivered! Thank you for taking care of the vehicle and most of all, thank you for not treating the recall appointment transactional. I definitely recommend you! I left the service center a satisfied customer! On behalf of my sister and I, ...
Carole Gaerlan was such an amazing consultant.
A little over a week ago since I purchased my 2020 Tacoma TRD Sport from Annabelle Bonner. The whole process of purchasing my first vehicle was every first time buyer's dream. Annabelle ensured I was fully aware of my options, ensured my truck was right for me, and we were able to communicate on what I wanted and where I was comortable to spend. She really had my best interest as a first time buyer and I would not mind doing the whole process again. I definitely recommend AK and Annabelle for your next purchase. My family has been a long ...
I very much appreciate the excellent professionalism of AK Auto Team - Ms. Tracy Perez-Santos. With Ms. Tracy, everything is less complicated. That is fantastic! Many thanks!
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