Shout out to Tom Garcia from Toyota Sales for assisting me and making my brand new vehicle purchase such a smooth process. He provided timely updates from processing the documents to picking up the vehicle. Dominic and Janice were also very helpful throughout the process involving the financial and insurance aspect of the purchase. I walked into AK thinking I would need a co-signer to get approved for the ideal vehicle I had in mind, but before I knew It, I did not need a co-signer and drove out with my brand new vehicle just a few days later. I ...
Carol Gaerlan is by far the best. Thank you for helping me through every step of the way and making sure I got my car in time. May God continue to bless and guide you always.
Awesome Job by Lauren Cando-Cruz with TRAC! Our vehicle was scheduled for frame replacement. Lauren was attentive to my needs for a loaner vehicle. She ensured the loaner was ready, no wait time from checking into service and directly into our loaner. The vehicle was clean and ready to go. Two weeks later, when our vehicle was ready she was curbside ready to assist me as she knew I had young children with me. Thank you Lauren for always doing your best and making sure my family get the best service!!
I want everyone on Guam to know that I have the BEST AK Guam Service Advisor and he is Dan Bersimon! I know there are other AK Service Advisor's who have always helped me when Mr. Dan wasn't available and I thank you as well.There's not enough stars in the sky to rate Mr. Dan! He's been with me since ever since when I purchased my 2016 Toyota Tacoma. He continues to provide me with the Best Advice on recommended and affordable vehicle maintenance packages and/or repair services as needed. Mr. Dan is always mindful and considerate with his ...
Great experience from the start from Ms Mona at Sales and through the years with the Service Department with Ms Issan! Highly recommended!
Our overall experience was perfect from start to finish. We felt very taken care of by their agents especially Melissa. The car was in great shape, clean, and we enjoyed our time driving around the island with it. Also, the price of the rental was comparably lower. I highly recommend AK rent-a-car.
AK is where I purchased my first car. From the beginning to now, everything has been and is great even till now. I would like to thank Issan from Toyota service department, Roxane from Chevy service department, and Ms. Helen from body shop for always helping me.
Got my service from miss issan doneza she’s so helpful and informative. Great service will definitely comeback again for my service