Big thank you to Mar and Dom for making our purchase of our Lexus IS 350 F SPORT such a memorable experience! It was our first time meeting Mar and Dom, and from the moment we walked in, they made us feel so welcome. They were both friendly, professional, patient, and genuinely cared about helping us through the entire process. While waiting for bank approval was definitely a nerve-wracking part of the journey, Mar and Dom consistently followed up with us and kept us updated every step of the way. We were so grateful for their dedication, communication, and support throughout ... Read More

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Google - Oct 7, 2026

Big thank you to Mar and Dom for making our purchase of our Lexus IS 350 F SPORT such a memorable experience! It was our first time meeting Mar and Dom, and from the moment we walked in, they made us feel so welcome. They were both friendly, professional, patient, and genuinely cared about helping us through the entire process. While waiting for bank approval was definitely a nerve-wracking part of the journey, Mar and Dom consistently followed up with us and kept us updated every step of the way. We were so grateful for their dedication, communication, and support throughout the process. We absolutely love our new Lexus! 🥰 If you're looking to purchase a Lexus, we highly recommend Mar and Dom. Their exceptional customer service and commitment to their clients truly made all the difference. We'll definitely be sending our friends and family their way. Thank you again, Mar and Dom, for helping make this such a special experience!

Great service I'm happy

Ray, James, Britney and LJ provided the utmost customer service. They were professional, friendly and efficient.

grace and ray were very accomodating!

I do not usually write reviews but in this instance I needed to express my sincere appreciation for your staff. I cannot recommend Atkins Kroll (AK) enough! I recently traded in my very first car (2025 Mitsubishi Eclipse) for a 2026 Toyota Highlander, and the experience was absolutely incredible. Ms. Kat and Ms. Elaine went completely above and beyond for me from start to finish. Because my car was still very new, I was nervous about how it would work, but they took the time to explain the entire process clearly and worked tirelessly with their manager to get me the best ... Read More

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Google - Sep 30, 2026

I do not usually write reviews but in this instance I needed to express my sincere appreciation for your staff. I cannot recommend Atkins Kroll (AK) enough! I recently traded in my very first car (2025 Mitsubishi Eclipse) for a 2026 Toyota Highlander, and the experience was absolutely incredible. Ms. Kat and Ms. Elaine went completely above and beyond for me from start to finish. Because my car was still very new, I was nervous about how it would work, but they took the time to explain the entire process clearly and worked tirelessly with their manager to get me the best deal possible. The level of customer service they provide is truly rare. Ms. Kat even messaged me on her day off just to follow up on my inquires! To top it all off, she actually drove to my grandpa’s work in Mangilao (my co-signer) because he could not take off of work to sign documents. She let me know that he signed it and that the car was ready for pick up. I went in the same day, signed the papers and drove the car off the lot. But before leaving the lot, Ms.Kat explained all the warranties AK offered me for purchasing this car with them. Then she had me inspect the car and make sure everything was functional and to my liking before driving off. She also explained every feature again and made sure I understood how the car works. Ms.Kat and Ms.Elaine both answered every single question I had and made me feel completely comfortable throughout the entire journey. I am so happy with my new Highlander and will definitely be recommending AK and Ms.Kat to anyone who compliments my car or is looking to buy a new ride! I’d also like to thank you guys for the free sunshade, umbrella, and for gassing my car FULL TANK!!! Biba Ms.Kat Palomo!! Biba AK!!

I had another great experience at Atkins Kroll Guam Service Department yesterday, 9/26, for a routine maintenance oil change on my 2019 Toyota RAV4. I want to give a special shout-out to Dan Bersamin, my Service Advisor, who has consistently provided excellent service over the years. Dan is always thorough, knowledgeable, and honest when it comes to recommending maintenance and repairs my vehicle may need. I really appreciate that he takes the time to explain everything and genuinely looks out for keeping my RAV4 running safely and reliably for years to come. I also had the opportunity to see Kiani Samiliano in ... Read More

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DealerRater - Sep 26, 2026

I had another great experience at Atkins Kroll Guam Service Department yesterday, 9/26, for a routine maintenance oil change on my 2019 Toyota RAV4. I want to give a special shout-out to Dan Bersamin, my Service Advisor, who has consistently provided excellent service over the years. Dan is always thorough, knowledgeable, and honest when it comes to recommending maintenance and repairs my vehicle may need. I really appreciate that he takes the time to explain everything and genuinely looks out for keeping my RAV4 running safely and reliably for years to come. I also had the opportunity to see Kiani Samiliano in action in the Service Department for the first time, and I was so impressed with how professionally she handled herself. She was courteous, helpful, and attentive, and it was great to see her providing such a positive customer experience. Thank you to Dan, Kiani, and the entire Atkins Kroll Service Department for making every visit a pleasant one. Excellent customer service and people who truly care about their customers and their vehicles make all the difference. ⭐️⭐️⭐️⭐️⭐️

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Ate Mona Cing is the best seller, she explain every detail and small things that others wil ignore and guide me at first until i get my first ever owned brand new car, if someone gets a car i reffer ate mona and i will proud to introduce her.

Grace Flores,Dan Bedsamin awesome help very fast service and welcoming

Dan Bersamin ALWAYS does a great job. He is courteous, respectful, informative and professional. He goes above what I usually experience in customer service.