Please contact an Atkins Kroll Service Advisor today for additional information or schedule a service appointment for your vehicle online
Please contact an Atkins Kroll Service Advisor today for additional information or schedule a service appointment for your vehicle online
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SPECIALS & EVENTS
What’s New at AK Guam
Atkins Kroll Celebrates 110th Anniversary Milestone
On April 27, 2024, Atkins Kroll, Inc. Guam celebrated its 110th Anniversary at the Dusit Thani Guam Resort with esteemed guests, customers, and staff.
#HereForGuam #HereForLife

Customer Testimonials

I had a great experience purchasing a new vehicle for my company through the very efficient and hardworking sales person Ms. Marites Velasco and Business Manager Ms Elaine San Nicolas. From the very start of looking into our preferred vehicle up to the final processing, purchasing and releasing of the vehicle, they were so accommodating and helpful with all our requests and requirements. If you are looking for Lexus vehicles, I highly recommend these two for I am sure you will also get the same special treatment they always show their clients. Thank you so much for your great service!

The best 🤍

Great service!

Excellent Service from Charlie
We recently worked with Charlie for our car purchase and had an outstanding experience. Charlie was incredibly patient throughout the entire process, taking the time to listen to all of our requirements without ever making us feel rushed.
What really impressed us was Charlie's commitment to finding exactly what we needed. Instead of trying to sell us whatever was on the lot, she brought in a vehicle that met all of our specifications perfectly. Her dedication to customer satisfaction was clear from day one.
Charlie was completely transparent throughout the process. She explained everything clearly, ... Read More Google - May 30, 2025

Thank you so much, Ms. Tracy & Ms. Elaine🩷

Thank you, Ms. Tracy

Huge thanks to Duane Calvo and AK for helping me with my recent vehicle purchase! Duane has always been that straight-up, no-pressure salesperson you can trust — I never had to second-guess whether he was looking out for me or just trying to close a deal. I always refer my friends and family to him, and will continue to do so!

I couldn't be more pleased with my recent car purchase from Duane Calvo. From start to finish, Duane made the entire process smooth, transparent, and stress-free. He was incredibly knowledgeable, answered all my questions with patience, and truly went above and beyond to ensure I found the perfect vehicle to fit my needs and budget.
What really stood out was his honesty and professionalism-qualities that can be hard to come by in the car-buying world. I never felt pressured, and I appreciated how straightforward and trustworthy Duane was throughout the experience. He took the time to explain everything clearly ... Read More Google - May 30, 2025

Had Duane, was very solid with helping me find something that fit the budget but also would last me and make it worth the money.

Sales Representative KATHERINE PALOMO, Thanks so much again for your help with the purchase of our 2024 Toyota Tacoma on May 28th. Your friendly and caring approach made the process very easy for us. We will definitely recommend your services to our family and friends. It's because your professionalism in sales that we are here enjoy our truck.

Carole is an exceptional Sales Consultant. Would definitely recommend her to everyone. Also, Elaine was great and easy to talk with. They both made the purchase smooth. There was no anticipation on waiting. Thank you BOTH Carole and Elaine.😊

Thank you Nancy at AK Body / paint for the great service from start to finish. Truck came out looking new! Honest work and service provided along side the great communication!

I had a great experience working with Mark Tyquiengco! He made getting my car serviced quick and easy. The process was incredibly fast and efficient, and Mark was a pleasure to work with from start to finish. Highly recommend his excellent service!

Awesome experience as always with Ray Tumanda. Quick and easy appointment booking. Car was done right away.

Great experience buying my new Toyota—smooth process and awesome service. Highly recommend!

Craig Cruz assisted us in getting our brand new 2025 Chevy trax activ. I desperately needed a car since my old one has broken down. Craig made our experience very special by walking us through the process step by step. What we appreciated most from Craig was his honesty. Making a big purchase like buying a new car is very nerve racking, but Craig assisted us with weighing out our options by being honest & supportive. We are so happy and grateful with our purchase, all thanks to Craig’s help.

My experience was very smooth,Both Mar and Rex helped me from the beginning till I got my hands on the 2025 Toyota Rav4 ,they bring the best Customer Service at AK for both me and my mom,making sure we're always OK and always double checking if we need this and that,Thank you Mar and Rex

I'm so happy that James Nededog is back as a service manager at AK Guam! He is so thorough and helpful! He goes out of his way to address the issues with my Highlander! I always know that I'm in good hands with James at AK Guam!

Fast, to the point. I knew where to go. And I was taken care of in a timely manner

Great experience with AK Lexus. Mar was very helpful and my husband was super happy with his 1st Lexus purchase. Transaction was fast and smooth. Thank you, Mar for all your help. We made a good decision to go with Lexus. ❤️❤️❤️

Got a great deal on my car. Communication and hospitality were beyond 5 stars! In my case, for a Toyota, Jose “Jon” helped me out. Of course Mar from Lexus also helped and has a history of helping my parents get Lexus too. I’d recommend getting with one of these two depending on if you want a Toyota or Lexus and you’ll be walking out happy with no regrets

Excellent assistance. Thank you Rex!

Mike Borja was a pleasure to be assisted by! He made the vehicle purchase a breeze and updated us every step of the way. His customer service & support is top tier and we highly recommend Mike! Thank you Mike & looking forward to our future purchases!

Thank you to Ms. Nancy and the crew at the paint and body shop. Not only did they do an exceptional job with my vehicle but they made my 10 year old vehicle look brand new. Thank you for your professionalism and friendly approach in handling business. I will definitely recommend their services

Charlie Untalan was awesome! She made everything easy for me and stress free. She is highly recommended!

Thank You for the 5 ⭐️ Experience! We want to extend a heartfelt thank you for the exceptional treatment and support in helping us get into another new BMW! This time 530i! From start to finish, the experience was not only smooth and professional, but also genuinely enjoyable. A special shoutout to Denise—your patience, attention to detail, and commitment to meeting all our needs and wants made this process fulfilling and stress-free. Your service truly went above and beyond. If you’re considering your next BMW, we highly recommend asking for Denise. You’ll be in excellent hands!

I had an amazing experience at Atkins Kroll Toyota, thanks to Mike Borja. I had to speed up my car purchase unexpectedly, and Mike made the process smooth, thoughtful, and even enjoyable. He helped me plan a surprise for my significant other—something I don’t usually do well—and it went perfectly. Mike coordinated everything, including insurance, with incredible attention to detail.
He was never pushy—just professional, kind, and incredibly supportive. This was the best customer service I’ve ever received when buying a car. Mike truly cares, and it shows. Highly recommend Atkins Kroll Toyota and especially ... Read More Google - May 22, 2025

Jacob Torres was a true professional from start to finish on our recent BMW purchase. The whole experience was stress-free. He was so knowledgeable on all the features of our vehicle. Thank you to Tracy Perez-Santos for recommending us to Jacob.

Thank you Carlo for your assistance . Job well done. God Bless

AK has always been our dealer of choice. We just purchased our BMW 535i and our sales rep, Jacob Torres provided us with the best customer service. He was very knowledgeable and thorough in his explanation of all the features of our new vehicle.

My daughter was assisted by Carole Gaerlan. Such excellent customer service from start to finish! Fast, very informative, everything was all taken care of hassle free!

I had a great experience working with Carole Gaerlan at the dealership! She was incredibly friendly, funny, and easy to talk to, which made the whole process feel smooth and stress-free. Carole works at a fast pace but still took the time to answer all my questions clearly and thoroughly. Her positive energy and professionalism really stood out.

Katherine Palomo was such a delight to work with. She is very customer driven and service oriented. An asset that AK is fortunate to have on its team. Thank you.

Great customer service being represented by Mr. Duane Calvo. My second vehicle purchase through him. thank you Duane for another smooth process

Good experience overall. The process was easy with reasonable waiting time for the car due to detailing and cleaning. Duane Calvo helped us get the car process done fast.

We are extremely satisfied with the service, knowledge, professionalism, and friendly staff at the Atkins Kroll dealership on Guam. Our thanks to the finance representative Ms. Annabelle Bonner for closing our purchase of a Tundra and specifically, our sales representative Ms. Katherine Palomo, Ms. Palomo has made our shopping experience an enjoyable one. She made us feel comfortable and provided one-one personable service. She answered all of our questions, responded in a timely manner to all of our inquiries, and we never felt like we were just another customer in the market to purchase a vehicle. Keep up the outstanding ... Read More Google - May 20, 2025

The sales person is very nice to me.

Our overall experience can be summarized in two words, "Service Excellence!" Charlie Untalan was our saleswoman. She's a warmhearted professional that knows her product. She listens to your needs and made our purchase so seamless. We are incredibly thankful and grateful for your service, Charlie! We loooove our new vehicle!

Tracy was very patient with us and an awesome salesperson. I would definitely refer all my family and friends to her. Thank you

Duane was the best representative I've worked with at any dealership I've been to. Extremely knowledgeable and helpful will be recommending that anyone looking for a vehicle reaches out to this dealership and requests him.

Very nice people here although they do need to change their oil change appointment schedule. I think they can do it differently to make it so they schedule each oil change finish the oil change and go onto the next one and not schedule 50,000 people at once because that makes it take more than six hours, which it shouldn’t be like that

Tracy is amazing ! Always so informative and helpful. She really cared for her customers. Thank you Trac for all your help!

Mona & Mar made carshopping a wonderful and stressfree experience! No pressure whatsoever! They showed me vehicles that were available and were very knowledgeable about what each one had to offer. They were very accommodating and focused on what my needs were. They provided exemplary service!!

Great customer service very helpful and has a big smile

I had the best experience with Atkins Kroll BMW. It started at the mall when I walked into their display and the lovely young lady talk to me and then notified the sales person at the main location. I was connected with Carlo Guanlao. He really took an interest in me and what kind of vehicle I was looking for. We discussed several options and he recommended a car that was being delivered in May or June. I put down a deposit, and when the vehicle arrived, he walked me through the vehicle and the process. I always felt like ... Read More Google - May 14, 2025

Tracy is so awesome.

Carlos Alfonso (Sales Consultant) was outstanding in addressing our inquiry. He was friendly, patient, and genuinely interested in helping us. From the outset, he warmly welcomed us and was prepared to answer all of our questions. Highly recommend to assist our family and friends for future car purchase.
Anabelle Bonner (Business Manager) was exceptionally helpful in processing our paperwork. She showcased a deep understanding of her field and simplified the entire process for us. She explained all the details as clearly as possible, ensuring a smooth transition. Definitely recommend her to our family and friends for help in getting a ... Read More Google - May 13, 2025

Purchased a 2025 Toyota Sienna Hybrid with Kat Palomo as my Automotive Consultant . She was recommended by a friend and she didn’t let me down. Customer Service at its best!!!

I recently bought a car from AK and had a really positive experience. From start to finish, the process was smooth, transparent, and stress-free. A huge shoutout to Ms. Mona from AK, who went above and beyond to make sure I found the perfect vehicle for my needs. She was incredibly patient, knowledgeable, and genuinely cared about helping me make the right choice—not just any sale. She took the time to listen to what I was looking for, offered thoughtful suggestions, and made sure I was comfortable every step of the way. I never felt pressured, and all my ... Read More Google - May 10, 2025

Jacob Torres - very professional during both BMW purchases.

Thank you Mr.Duane Calvo for great service....your are doing a fantastic job keep up the good work! We'll be seeing you again!

Thanks to Duane at AK- getting my first car was so easy. He made the process fast, but explained every detail fully which I appreciated- I was nervous because I had no knowledge of what getting your first car should be like, but I felt like I was genuinely being helped by a friend. Thank you!

My car shopping experience ended quickly and I have Jacob Torres to thank. His professionalism and detailed knowledge of the vehicle, easily convinced and confirmed my decision to make my purchase here. Great customer service experience from start to end. I can truly say that I drove away happy!

Jacob did a great job assisting us. Very patient with us and very helpful on guiding us how to operate our new BMW.

My experience here at AK was fast and the customer service was greatly appreciated. Thank you to Duane Calvo for helping find my car that is fit for me. And your customer service was great. He helped me step by step in getting my car. And keeping me updated on what's going on. And especially I didn't have to wait long to have my car in hand. If you want a person who is fast and has great customer service that will help you step by step please see Duane Calvo. Thank you again AK.

Tracy was Awesome!!

Thank you Duane Calvo for the smooth process. Highly Recommend!!

Duane is the best at AK!!

I had a fantastic experience working with Charlie at AK Lexus. From the moment I walked in, she was welcoming, knowledgeable, and understood what I was looking for. It was a long wait and she was extremely patient with me. Her communication was clear and timely throughout the process, and she went above and beyond to ensure everything went smoothly. I truly appreciate her honesty, professionalism, and attention to detail. I highly recommend Nadine Untalan aka Charlie to anyone in the market for a new vehicle at AK. You'll be in great hands!

We had an excellent experience with Jacob, our BMW sales executive. From the moment he opened the door and greeted us, we felt welcomed and valued. Jacob was never pushy, which I greatly appreciated. He was very helpful and took the time to provide detailed information about my 2025 BMW X2, ensuring I felt confident and well-informed. There was a small hiccup that delayed the delivery of the car, but Jacob did everything he could to assist and make it happen promptly. The entire process was truly a luxury experience, he made us feel genuinely taken care of and not forgotten. ... Read More Google - May 8, 2025

I recently purchased a car at Atkins Kroll and had an amazing experience with Kat Palomo and Elaine San Nicolas! They made the entire process so smooth and hassle-free. Their professionalism, kindness, and expertise truly stood out. I highly recommend them to anyone looking to buy a car - you won't be disappointed!

Tracy Perez was great to work with. The overall experience was smooth and seamless all throughout!

Duane Calvo was my sales person. He was very thorough with information. And he had outstanding customer service

I recently purchased a 2025 Toyota RAV4 from AK, and I love it so much! The whole process was a breeze, thanks to Jaden & Ms. Elaine! They made me feel comfortable & were readily available to answer any questions that I had! I couldn’t have asked for a better experience as a first time car buyer!!!

Thank you, Tracy! Excellent service! Looking forward to buying my next car from her.

Loved working with Mona for my mom getting her car! She was super adaptive and was honest about her opinion. I couldn’t walk up stairs so she had her finance manager come down to talk to us. She went above and beyond even off hours when updating us about the car. Thank you so much Mona!

Mar was an absolute pleasure to work with! She helped me secure my GX550 and made the entire process smooth and quick. From start to finish, she was highly responsive, took the time to answer all my questions, and made me feel truly welcomed into the Lexus family. I’m grateful for her support and professionalism—definitely a five-star experience. Check Maritess Velasco for your new and sporty ride today!

Although we were not really in the market to buy a new car, and just ended up walking into the Lexus showroom to see what's new there while our car was being serviced, and even though we told CHARLIE UNTALAN we were just looking, she didn't just walk away from us like most sales people normally do. Charlie still took the time to go over the different models and features of each vehicle we looked at in the showroom. Because we truly appreciated her approach towards us that day, and because she is genuinely such a pleasant, welcoming, ... Read More Google - May 5, 2025

As a first time car buyer, I was extremely grateful for the patience and help that I was given when going through the process of purchasing my new vehicle! My dealer Jose “Jon”, provided me with good insight and transparency for the vehicle that I wanted and everything that came along with it. He consistently kept me updated with the car’s progress in the body shop and every little detail throughout the process. He was able to answer all of my questions and concerns, especially being a first time buyer. From my indecisiveness of selecting different add-ons, to diligently ... Read More Google - May 4, 2025

Tracey is amazing! Such a smooth and easy process!

Extremely Helpful!!! Nancy helped me out so much and they did a phenomenal job on my repair. As someone who’s never been through a repair process or even had to get my car towed, Nancy made the process as smooth as possible and even helped with that tow! She is really good at communicating and letting me know what’s happening every step of the way. Very reliable!

We recently had the pleasure of working with Jaden Cruz, Sales Associate at Atkins Kroll Toyota, and we couldn’t be more impressed. From start to finish, Jaden demonstrated a level of professionalism, dedication, and customer service that went far beyond our expectations. Jaden made the process not only seamless but enjoyable, and her knowledge, enthusiasm, and integrity reflect incredibly well on both her and the Atkins Kroll Toyota team. Thanks to Jaden, we have a reliable new addition to our fleet, and trusted contact for any future purchases. Highly recommended!

I had a great experience working with Mona Cing and Mar Velasco. They were incredibly helpful and patient, taking the time to answer all my questions. They weren’t pushy and I felt comfortable throughout the entire process. They were transparent about the pricing and financial options, and went above and beyond the best possible deal. I would highly recommend Mona and Mar to anyone looking for a new or used card.

We feel the warmth welcome of the agent named John Kim, his so accommodating and explained well all about the new RX350. His good of his job . Thanks again Mr. Kim.

Duane was very accommodating. He made everything easy for me to decide what was a good choice. I’m glad to be a part of AK’s family. He assured me that I will walk out of there with an approval and I did. Thank you so much for your time and guidance. Biba AK!!!

I highly recommend Kat and Mar. They are excellent sales ladies. They went above and beyond in their service to ensure that I had a easy and stress-free buying experience. While I drove my new car back to work, they dropped my car to my home. Thank you Ladies!!

Excellent customer service. Mark T. at AK was very helpful and patient when I was in the process of purchasing a new vehicle. He is very knowledgeable about the vehicles and is very flexible based on your availability to answer questions about the vehicle of interest and to test drive vehicles.

Rex Hernandez of AK Guam helped us get our dream car in just 3 days! The service all around was wonderful, and everyone was friendly. Thank you Rex for your guidance throughout the entire process! 🎉

Great service here at Atkins Kroll guam got a brand new tacoma within three days with the help of Rex Hernandez. Thank you Rex!

Walked in and felt welcome right away. My advisor broke everything down simply and never pushed extras I didn’t need. The paperwork was wrapped up in no time—the staff were very helpful. Every question I had was answered, and I drove out smiling with no surprises. Can’t wait to come back when it’s time for my next ride!

Mark did a great job… Though we weren’t sure and kept changing our minds, he remained courteous and helpful. Throwing out other options to help narrow our decision. Thank you.

We purchased another vehicle at AK and my sales person Mona Ching was very helpful and made everything easy with our purchase as always. Thank you AK for everything . We are satisfied as always!

Mark Tyquienco's customer service was spot on! Our experience at AK was outstanding! Mark was very professional and considerate. He was also very knowledgeable and patient answering our questions. He went above and beyond in making sure the car my daughter picked was safe for her to drive. The entire process was smooth and transparent. I highly recommend Mark to anyone looking for a reliable and trustworthy car salesman! Go to AK and ask for Mark T!

Had Great customer service from Mr Duane Calvo Thank you for helping me into my new ride !

We were recommended to carole and i’m so glad she was the one who helped us. She has the best customer service, she is so fast to let us know what we can get and what we need. I love her and her energy. She helped us in less than a week. All thanks to her, my sister was able to drive her new car home today. Thank you carole and thank God.

Thank you Tracy Perez-Santos for helping us with our options and picking the perfect car for our family!

I was provided the most excellent customer service by Carole who was instrumental in my transportation needs an Elaine SN in expediting the underwriting of purchase of my vehicle. true assets of AK. Thanks a million to both of you. Also like to include the assistance by Jody the rep. Who was very computer savvy and assisting me on my phone to navigate through electronic social via my phone. You all are truly amazing reps. Thanks a million !

Miss Monaleigh, was such a comforting and fun person as my consultant! She informed me so well and I’d recommend going to her if you’re thinking about getting a new or used vehicle! Much love to her! I’m so grateful🥰

Carole Gaerlan was very helpful and informative telling us about our new car and various plans we have regarding my new RAV4

carole is our family sales person.. she is the best and we will definitely refer her more to our family and friends

Recently purchased a used Kia Forte, but what really blew us away was the service. It's rare to see such hospitality in other places, but everyone at AK knows their stuff - from complimentary beverages to fast, straightforward service. Mark at AK has helped us out several times with deciding on our new rides. Many props and thanks to him and the rest of Atkins Kroll.

Alvin was attentive and processing of our purchase was quick, better service than our last car dealer!

Just purchased a new 2025 Corolla Cross from Catherine Ignacio! Would definitely recommend her service when it comes to purchasing a car. She helped me choose my new car once she heard what I was looking for in a vehicle. It felt like such a fast process with Catherine’s help and assurance. She ensured that all my questions were answered and made sure to make any adjustments to my preferences. If you’re looking for amazing customer service and a new car, look for Catherine Ignacio!!

Just bought me a 2025 Lexus LC500 at Atkins Kroll Toyata and had the best experience ever. Thanks to my Lexus sale rep John Kim, who guided me through the process, from ordering my LC 500 to letting me know when it's arriving, and the paperwork process went just as smoothly. Thank you John
Welcome to Atkins Kroll Guam
As Guam’s first corporation, Atkins Kroll Guam is proud of its long-standing reputation for providing customers throughout the island with high-quality vehicles, dedicated and friendly customer service, and outstanding vehicle services and parts on Guam. Since 1914, we have made it our priority to ensure we are always satisfying each and every one of our customer’s needs. When you’re looking for car dealerships on Guam, you can rely on Guam AK! See what sets us apart from other Guam car dealers today.
Our New Vehicle Inventory
Unlike many other Guam auto dealers, when you shop with Atkins Kroll Guam, you have a diverse selection of new vehicles to choose from. We offer reliable and budget-friendly brands like Chevrolet and Toyota as well as luxury brands like BMW and Lexus. Our knowledgeable associates will help you navigate our inventory to find a vehicle that checks all of the boxes on your wishlist. Then, we’ll turn it over to our finance experts to help you get an outstanding rate on a loan or lease.
Save By Shopping Pre-Owned
In addition to our selection of brand new models, we also have an excellent array of used cars as well. Buying pre-owned comes with a number of perks worth considering.
- Lower sticker price
- Less worry about depreciation
- Lower insurance costs
Each used car we sell is thoroughly inspected for quality so you can feel completely confident that any vehicle you choose is in excellent condition. Drive with complete peace of mind behind the wheel of our quality used cars.
Keep Your Car in Pristine Condition
What else sets us apart from other Guam car dealerships? We also have a state-of-the-art service center and parts department that is dedicated to helping keep your vehicle in pristine condition as long as possible. We always use OEM parts to protect the integrity of your vehicle. We can also help you find the parts you need if you prefer to handle routine maintenance on your own. You can even order what you need from the comfort of home.
Get Directions
Tamuning, 96913